Video Enhancement API RFP Template
A well-structured RFP helps you get comparable responses from vendors. This template covers the sections you should include and questions to ask.
RFP Structure
- Company Background
- Project Overview
- Functional Requirements
- Technical Requirements
- Security Requirements
- Commercial Requirements
- Evaluation Criteria
- Submission Instructions
Company Background
About [Your Company]
[Brief description of your company, industry, and size]
Project Context
[Why you need video enhancement, what problem it solves]
Current State
[Current video processing, if any]
Desired Future State
[What success looks like]
Requirements Section
Functional Requirements
| ID | Requirement | Priority |
|---|---|---|
| FR-1 | Upscale video from 720p to 4K | Must Have |
| FR-2 | Denoise low-light video | Must Have |
| FR-3 | Restore faces in video | Should Have |
| FR-4 | Process videos up to 10 minutes | Must Have |
| FR-5 | Output in H.264 and HEVC | Should Have |
Technical Requirements
| ID | Requirement | Priority |
|---|---|---|
| TR-1 | REST API with JSON | Must Have |
| TR-2 | Webhook notifications | Must Have |
| TR-3 | Python SDK | Should Have |
| TR-4 | 99.9% uptime SLA | Must Have |
| TR-5 | Processing latency < 5x video duration | Should Have |
Security Requirements
| ID | Requirement | Priority |
|---|---|---|
| SR-1 | SOC 2 Type II certification | Must Have |
| SR-2 | No training on customer data | Must Have |
| SR-3 | Data retention < 30 days | Must Have |
| SR-4 | HIPAA BAA available | Must Have |
| SR-5 | EU processing region | Should Have |
Commercial Section
Pricing Model
Please provide pricing for:
- Per-video pricing at 1K, 10K, 100K videos/month
- Any storage or egress fees
- Enterprise pricing and discounts
- Commitment term options
Contract Terms
Please confirm ability to provide:
- Data Processing Agreement
- Business Associate Agreement (HIPAA)
- SLA with credits
- 90-day termination notice
Support
Please describe:
- Support channels (email, chat, phone)
- Response time SLAs
- Escalation procedures
- Named account manager (enterprise)
Evaluation Criteria
Scoring
| Criterion | Weight |
|---|---|
| Enhancement quality (test results) | 30% |
| Security and compliance | 25% |
| Technical fit | 20% |
| Pricing | 15% |
| Support and partnership | 10% |
Process
- Initial response review
- Quality testing (top 3 vendors)
- Security review
- Reference calls
- Commercial negotiation
- Final selection
Timeline
| Milestone | Date |
|---|---|
| RFP issued | [Date] |
| Questions due | [Date + 1 week] |
| Responses due | [Date + 3 weeks] |
| Testing complete | [Date + 5 weeks] |
| Decision | [Date + 6 weeks] |
Frequently Asked Questions
Company background, functional/technical/security requirements with priorities, commercial terms, evaluation criteria, and timeline.
Must Have = deal-breaker if missing. Should Have = strongly preferred. Nice to Have = bonus. Focus evaluation on Must Haves.
6-8 weeks from RFP to decision. Allow 3 weeks for responses, 2 weeks for testing, 1-2 weeks for negotiation.
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